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Claim scenario

When silence is not so golden

The facts

Mark and Lisa, first-time homebuyers in their early thirties, were thrilled to purchase a charming home in Wilmington, North Carolina, for $450,000, envisioning family gatherings and summer barbecues in the spacious backyard. However, their excitement quickly turned to concern when they discovered that the property had previously suffered significant flooding due to a storm, a critical fact that was not disclosed during the purchase process. Relying heavily on their real estate agent, Sarah, who assured them the property was in excellent condition and highlighted its appealing features, they were unaware that the sellers had experienced flooding issues requiring extensive repairs, which they chose not to disclose, believing it would not impact the sale.

After moving in, the couple noticed troubling signs of potential water damage, such as peeling paint and musty odors in the basement. Concerned, they investigated further and discovered the property's history of flooding, which had not been communicated to them. They learned that the flooding had caused extensive damage to the foundation, requiring costly repairs that had not been addressed prior to the sale. Additionally, they realized that the potential for future flooding would significantly diminish the home's resale value. Had they been aware of these issues, they would not have purchased the property or would have negotiated a lower price.

The result

The claim ultimately settled for $100,000, which included $70,000 for repair costs related to the undisclosed flooding issues and $30,000 in defense costs. This settlement reflects the financial impact of the property's condition on Mark and Lisa, as well as the legal expenses incurred by Sarah and her brokerage in addressing the allegations of negligence and failure to disclose material facts during the transaction.

Risk factors

  1. Failure to disclose material facts about a property can lead to significant financial repercussions for buyers. Real estate agents should ensure thorough communication with sellers about any known issues and verify that all relevant information is disclosed to potential buyers.
  2. Real estate agents must conduct due diligence to uncover potential issues with a property before assuring clients of its condition. This includes reviewing property history, inspection reports, and relevant disclosures from sellers to avoid misrepresentation.
  3. Agents should educate clients on the importance of full disclosure and the implications of past property damage, as undisclosed issues can diminish property value. Additionally, compliance with regulations regarding transaction handling and client information is essential to avoid legal repercussions and protect the agency's reputation. Regular training and adherence to best practices can help mitigate these risks.

 

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