Marsh has worked with ServPro to identify a suite of carriers providing comprehensive coverages that have proven invaluable to franchisees like you. In addition to Restoration Risk Rentention Group, Marsh is proud to present a suite of products from Nationwide, AmTrust, and Progressive.
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Cyber Insurance
Employment Practices Liability Insurance
Frequently Asked Questions
We have experience serving the unique business insurance needs of franchisees like you. We know you’re on the go. Our job is to simplify managing your business insurance, so you can focus more time on running your franchise!
This program is developed to help franchise owners navigate the insurance process. We strive to deliver:
- Expertise: Our programs protect many franchise businesses – just like yours – with secure, comprehensive insurance coverage options.
- Dedicated team members: There is a team of insurance professionals who understand your business and will help you ensure your business is protected.
- Future enhancements: We peridiocally launch new tools and resources that help franchise owners manage their insurance coverage online.
Marsh, the world’s leading insurance broker and risk advisor, specializes in designing customized insurance solutions. Our job is to simplify managing your business insurance so your franchise business can survive and thrive.
For policies with Restoration Risk Retention Group (RRRG), billing is managed by AIS, a third party billing provider. Policies placed with Nationwide, AmTrust and/or Progressive are typically Direct Bill – which means the issuing carrier will bill you directly for the premium due on the policy.
- Workers' Compensation audits are an essential part of the insurance process. When you purchase a Workers' Compensation policy, the premiums are estimated based on your business operations and payroll information. However, to ensure that these estimates are accurate and that the policy classifications are appropriate, all policies are subject to an audit. During the audit, the insurance carrier will review the estimated payroll and associated employee class class codes, adjusting the final policy premium to reflect the actual payroll. These audits are required by law and are clearly stated in every policy we place. The goal is to ensure that you are paying the right amount for your coverage based on your actual payroll.
- Premium audits are vitally important. A workers' compensation audit determines the final premium for an insurance policy, and the data collected during an audit is later submitted to rating organizations, such as NCCI and independent bureaus. This information is used in developing experience modifiers and loss costs.
Claims Information
Claims for the Restoration Risk Retention Group (RRRG) policies (GL,PL, Excess, LSR, Cyber) are handled by CCMSI:
Cannon Cochran Management Services, Inc. (CCMSI)
133 S. 11th St., Suite 430
St. Louis, Missouri 63102
Phone: (800) 638-3314 (Toll Free)
Phone: (630)-649-6017 (Direct)
Fax: (217) 477-4999
Email: shaskins@ccmsi.com
For other policies:
AmTrust (Workers' Compensation / Auto): 1-888-239-3909
Nationwide (Inland Marine/ Bailees, EPLI, Auto, Property, etc.): 1-800-421-3535
Progressive (Auto): 1-800-776-4737
Tokio Marine HCC (EPLI): Claims must be submitted, in writing, to submitclaims@tmhcc.com
Resources and Tools
Marsh makes it easy to obtain a quote for your commercial auto fleets up to 40 power units.* Simply download, complete and send in this Commercial Auto Quote tool to servprofranchiseinsurance@marsh.com. A Marsh representative will review your information and be in touch!
*A power unit is a motorized vehicle licensed for road use.
Self Service Insurance Certificates are now available 24/7 online!
First time users should please follow the instructions in our step by step user guide. Franchise owners are setup as Account Owners (AO’s) and can also invite additional authorized sub-users (AU’s). For owners/primary users, please reference pages 2-8. For authorized users that have received an invitation, please reference pages 9-11.
If you have already created an account please submit your COI requests here. Book mark for future use!
This electronic information is published for educational purposes only and is not intended to be a solicitation or sale of insurance to any person not eligible for membership. Risk retention groups operate under the federal Liability Risk Retention Act of 1986 and provide insurance for the common liability risk exposure of eligible group members. Different state laws may apply. Policies issued by a risk retention group may not be subject to all of the insurance laws and regulations of your state. State insurance insolvency guaranty funds are not available for risk retention groups. This electronic information is intended solely to provide general information and is not intended to constitute legal advice. If legal advice is desired or needed, an attorney should be consulted.