Resource center for SERVPRO® Franchise Owners

Marsh makes it easy to obtain a quote for your commercial auto fleets up to 40 power units.* Simply download, complete and send in this Commercial Auto Quote tool to servprofranchiseinsurance@marsh.com. A Marsh representative will review your information and be in touch!

*A power unit is a motorized vehicle licensed for road use.

Self Service Insurance Certificates are now available 24/7 online!

First time users should please follow the instructions in our step by step user guide.  Franchise owners are setup as Account Owners (AO’s) and can also invite additional authorized sub-users (AU’s).  For owners/primary users, please reference pages 2-8. For authorized users that have received an invitation, please reference pages 9-11. 

If you have already created an account please submit your COI requests here. Book mark for future use! 

EPL insurance is a type of liability insurance that protects you from wrongful acts alleged by current, former, or other employment related issues. 

For more information on HR Risk Management, download the HR Pilot Overview.

Ready to get started? Simply download the SERVPRO Franchise Application for EPL, complete it and send it to servprofranchiseinsurance@marsh.com.

Need to file a claim? Claims must be submitted, in writing, to Tokio Marine HCC (EPLI)  at submitclaims@tmhcc.com

To find out more on Employment Practices Liability insurance, watch our Insider Session on Top things to know about EPL.

Marsh has worked with ServPro to identify a suite of carriers providing comprehensive coverages that have proven invaluable to franchisees like you.  In addition to Restoration Risk Rentention Group, Marsh is proud to present a suite of products from Nationwide, AmTrust, and Progressive.

For policies  with Restoration Risk Retention Group (RRRG), billing is managed by AIS, a third party billing provider. Policies placed with Nationwide, AmTrust and/or Progressive are typically Direct Bill – which means the issuing carrier will bill you directly for the premium due on the policy. 

• Workers' Compensation audits are an essential part of the insurance process. When you purchase a Workers' Compensation policy, the premiums are estimated based on your business operations and payroll information. However, to ensure that these estimates are accurate and that the policy classifications are appropriate, all policies are subject to an audit. During the audit, the insurance carrier will review the estimated payroll and associated employee class class codes, adjusting the final policy premium to reflect the actual payroll. These audits are required by law and are clearly stated in every policy we place.  The goal is to ensure that you are paying the right amount for your coverage based on your actual payroll. 

• Premium audits are vitally important. A workers' compensation audit determines the final premium for an insurance policy, and the data collected during an audit is later submitted to rating organizations, such as NCCI and independent bureaus. This information is used in developing experience modifiers and loss costs.

Secure coverage to protect your business from losses resulting from damage to a customer’s items in your temporary possession. Coverage is extended to property in transit and off premises.  

Start Bailees Application

Complete your application today to help employees that experience work-related injuries or illnesses pay for medical care, wages from lost work time, and more . 

Start Workers' Compensation Application

Apply for Commercial Auto insurance today, which covers the cost of injuries and damages that are caused by you or your employees involving your business autos, up to your policy limits. This coverage can include both liability and physical damage coverage, and can also pay for damage to your vehicles if you hit another vehicle or object.

Start Commercial Auto Application

To be considered for a dividend: 

• The policyholder must have been a member for at least one year.
• The policyholder must maintain low loss ratios for the active policy term.
• RRRG must achieve acceptable financial results.

Dividends are not guaranteed and may vary based on premium size, loss experience, and years in the RRRG.

Although risk retention groups are not required to obtain a financial rating, RRRG chose to do so to demonstrate its financial strength. RRRG currently holds an A.M. Best Company Rating of ‘A’ (Excellent) VII.

No. Marsh Affinity, a division of Marsh USA LLC (Marsh), makes no representations or warranties, expressed or implied, concerning the financial condition or solvency of any insurers, including RRRG. A.M. Best’s ratings are under continuous review and may change; the latest information is available on the A.M. Best website.

No. Policies issued by a risk retention group may not be subject to all insurance laws and regulations of your state, and state insurance insolvency guaranty funds are not available for risk retention groups such as RRRG.