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Frequently Asked Questions

Need help? Call 800‑538‑7802 to speak to a representative.

The Enrollment Process

You may access your Marsh account to complete your enrollment by clicking the Access My Account button below. You are now also able to access your Marsh account any time by logging into ABS using your State Farm login credentials and selecting the Marsh portal link.

Access My Account

About the Program

State Farm will notify us of your retirement; no action is required.

After enrollment has been completed, you will be directed to the Marsh Self-Service Portal where you can download all available documents. If you would like a paper copy of your documents, please contact us.

Payment for policies through December 31, 2024 will be deducted from State Farm commissions.

Beginning with 2025 policies, payment of premium is due in full at the time of enrollment, using a Visa or Mastercard. We are unable to accept any other forms of payment or offer installment plans.

Unfortunately, we are unable to accept premium by check. Payment is due in full at the time of enrollment using a Visa or Mastercard.

Premium is calculated based on your annual revenue, which is provided by State Farm. Additionally, we did have a minor rate increase in 2025, the first time in over 12 years.

  • Please contact State Farm Agency/Sales Resources (ASR) to start the process. You will be instructed to complete the Request to Incorporate form found in the ABS webpage.  When State Farm (ASR) receives the completed form, they will inform Marsh accordingly and a Declarations page will be sent to you with your Incorporation name.
  • The Incorporation process for the State of Texas is different than for other states.  If you have not already done so, please contact State Farm Agency/Sales Resources (ASR) to start the process.  You will be instructed to complete the Request to Incorporate form found in the ABS webpage.  The request form may be submitted without the license and articles being attached.  Once State Farm (ASR) receives the completed form, they will inform Marsh accordingly and a Declarations page will be sent to you with your Incorporation name.

State Farm (ASR) contact center number: 833-335-0077 Email address: Home.asr-at-escalations.353o08@StateFarm.com

For more information regarding Incorporating with State Farm please visit: Incorporations/De-Incorporations Overview - Appointments & Incorporations (statefarm.org)

Post Enrollment

Congratulations! State Farm does alert us to retirements on a monthly basis. Please contact Marsh to provide us with your updated contact information.

In addition, retired agents have unlimited extension of coverage after termination (beyond the five year extension) on acts, errors or omissions occurring prior to termination as long as AIG, or one of their subsidiaries, is the insurer of this program.

No, the Dec page is not an invoice. Payment of premium is processed as follows:

  • For policies through December 31, 2024, premium payments are made via payroll deduction through State Farm
  • For policies beginning January 1, 2025, premium is paid via Visa or Mastercard at the time of enrollment

Please contact 800-538-7802 or email AgentsReporting@Marsh.com so we may assist you.

All policy documents will be available for download through the Marsh Self-Service Portal. You can access the Marsh Self-Service Portal, by navigating through the following path: ABS > Agent Admin > Contracts & Compensation > Additional Benefits > Errors and Omissions. Click on the Agents’ Errors & Omissions (E&O) Program link, and you will be automatically directed to the Marsh Self-Service Portal using single sign on (SSO).

If you would like to request a copy of any documents via US Mail, please contact us.

The Marsh Self-Service Portal allows you to access all available documents easily and conveniently. You can easily view, download, or email your documents from one convenient place. The portal also eliminates the need to sift through emails to locate policy documents that were previously sent via email.

You can access the Marsh Self-Service Portal, by navigating through the following path: ABS > Agent Admin > Contracts & Compensation > Additional Benefits > Errors and Omissions. Click on the Agents’ Errors & Omissions (E&O) Program link, and you will be automatically directed to the Marsh Self-Service Portal using single sign on (SSO).

All of your policy documents are available for viewing, downloading and emailing in the Marsh Self-Service Portal.

You can access the Marsh Self-Service Portal, by navigating through the following path: ABS > Agent Admin > Contracts & Compensation > Additional Benefits > Errors and Omissions. Click on the Agents’ Errors & Omissions (E&O) Program link, and you will be automatically directed to the Marsh Self-Service Portal using single sign on (SSO).