Filing a claim | FedEx Ground Service Providers

Skip to main content

Frequently asked questions about claims

Call the dedicated toll-free hotline (800) 626-8381, or download the Protective app to report a claim.

Choose your Worker's Compensation insurance carrier and follow the instructions below.

ICW Group: select the state in which the claim occurred and file a claim.
PIE Insurance: file a claim online or call (844) 581-0828
Protective Insurance: call (800) 626-8381 or download the Protective app.

Follow the steps below:

Download this form.
Fill in the required information.
Attach the form to an email.
Attach the Demand letter, EEOC charge notification, Summons, Complaint, Administrative Agency Charge or similar document to the email as well.
Send the email to the address listed within the form.

That's it!