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FAQs

Find the answers to your most commonly asked questions about the Marsh Insurance Program for FedEx Ground Service Providers.

Account Creation & Log In

You cannot change your password more than once in a 24 hour period. To reset your password click here and follow the instructions.

You cannot use your previous 12 passwords when creating a new password. 

If you already have an online account with Marsh and are managing insurance policies for your business, you can use your existing account to add another business as an Authorized Officer. You can add one business at a time. To add another business to your Marsh account as an Authorized User, you must be invited by the business’s Authorized Officer and follow the instructions.

To update your email address, please contact your account management team.

Managing My Insurance Policy

Currently, you can manage your Non-Trucking Liability & Physical Damage policy online. You can view basic policy details for your Worker’s Compensation and Employment Practices Liability Insurance.

After each successful transaction, you will receive Auto ID cards and a Certificate of Insurance. When adding or updating a vehicle registered in New York State, we will send Auto ID cards later than other documents.

To receive an Auto ID card for NY, contact your account management team and they will be able to assist you. 

If the add, remove or update icons are disabled online, then your policy is due for cancellation or has not started yet, so you won’t be able to make policy changes online.

General

Marsh is the world's leading insurance broker and risk advisor. With over 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services.

You will have access to our dedicated account management team, who knows the ins-and-outs of your business and is ready to assist you with your insurance needs.

As a Service Provider, you're required to carry specific insurance coverage and limits. FedEx has worked with Marsh to create an exclusive program designed to meet FedEx's insurance requirements.

RIGHTSUM™

RIGHTSUM™ allows your business to pay its workers’ compensation premium based off of your businesses payroll schedule. RIGHTSUM™ offers two payroll reporting options:

  1. Self-Reporting
    Your business can self-report payrolls at the end of each pay period.

  2. Payroll Provider
    Link RIGHTSUM™ with one of the approved payroll companies for automated reporting of payroll data.

RIGHTSUM™ is a billing option available to any Service Provider who has their workers’ compensation coverage through the Marsh Insurance Program.

Absolutely! RIGHTSUM™ has an easy-to-follow setup process. All you need to do is provide a few simple pieces of information and then you’re ready to go!

View our quick start guides:

Creating Your Account
Reporting Your Payroll

Enrollment in the RIGHTSUM™ program can be done at policy renewal or at the inception of a new Workers’ Compensation policy. Be on the lookout for additional information on this added benefit prior to your business’ next coverage renewal.

Impact Driver Safety Training Program

Impact e-Learning puts hours back in your day while helping you reduce accidents and injuries. Their fully-serviced program provides industry-specific professional development to your entire workforce, tests knowledge, and reports results. And because the system is accessible from any internet capable device, you can easily fit it into your busy schedule – without disrupting operations.

Structured Linehaul and P&D-specific curriculum are offered for new and established drivers.

It can be!*

  • The Impact site indicates that SPs must have WC to get training at no cost
  • If your business' vehicles are insured with Marsh Insurance Program, you qualify for an average 60% discount — you pay $7.95 per driver/per month**
  • If your business is not insured with Marsh Insurance Program, the safety training is available at a reduced retail price of $9.95 per driver/per month

*Some exclusions may apply. Visit https://www.kellyandersongroup.com/elearnstart/ for pricing details.

**Discount is based on the estimated monthly cost for an average-sized business.

Anytime! Simply enter your entity ID here to validate the pricing you are eligible to receive.

Impact Recruiting & Retention Program

Each business has different needs throughout the year. Impact will work with your business to understand the desired outcomes and design a custom program to fit your talent acquisition needs. The recruiting and retention package that we agree on will be billed monthly and may be cancelled at any time with a 30-day notice.

As a business owner, you're required to wear many hats to be successful. But there are only so many hours in the day.

This program was designed to help reduce your burden of finding, recruiting, and retaining the right employees for your business. That way, you can focus on other things to drive your business forward.

Anytime! Simply fill out the form here and Impact will contact you.

Bush Trucks

As a turn-key solution for SP Fleets, Bush specializes in providing equipment and finance solutions for the route truck market for many years! Like yours, our business has evolved over the years, resulting in the industry’s most extensive product and service offerings – at the most competitive rates.

Purchase, finance, or lease options
Bush offers a simple application process and fast approvals utilizing the most competitive financing options. Bush offers Lease-Purchase agreements, simple interest loans, and Fair Market Value leases – you can choose the strategy that best meets the needs of your business. SPs also have the ability to purchase equipment directly from Bush utilizing their own lenders or capital. We know that many SP fleet needs are unique, so whatever your acquisition strategy may be, we can help!

Inventory
Bush offers a huge inventory of brand new, SP specific P&D and Linehaul trucks!  And we’re not exclusive to one manufacturer. Our inventory includes the makes and models that are right for your fleet – Ford, Freightliner, GM, Chevrolet, Hino, International, Kenworth, Nissan, Mercedes-Benz, Volvo, and more.

Knowledgeable Staff 
We have been a partner to the SP market for decades, offering a skilled team of industry experts ready to speak with you!  We understand trucks, lending, and the impact the right fleet has on your business.

Our tagline is “From Transits to Tractors.”  In short, that means we offer the widest range of delivery vehicle choices in the nation. This includes Freightliner, Ford, Chevy, GMC, Hino, Dodge RAM, Mercedes, Kenworth, Volvo, and more. We of course stock step vans, but we also carry cutaways, straight trucks, tractors, small vans, tilt cabs, and refrigerated trucks– all with a range of body lengths and options.

No.  It can be tempting for a dealership to cut corners in the SP truck marketplace for top-price position. We listen to our audience and know that price is very important, but a quality build, with the right safety and convenience options, is a must. We are constantly updating and adding to our inventory of trucks to meet the safety and convenience needs of our customer base. Our trucks are built to meet or exceed fleet standards resulting in a safer, more efficient work environment, and better overall satisfaction.

All new trucks come with the manufacturer warranties that can be viewed on our website or at the website of the manufacturer. We also offer optional extended manufacturer warranties at our cost, so you can enjoy the peace of mind that your investment is covered! 

Further, there are no mileage limitations under the lease-purchase agreement. You can drive the truck as many miles as you want!

No.  Our lease agreements are lease-to-own.  Every payment made pays down the vehicle, and at the end of the term, you own the vehicle completely. 

However, Bush leases are transferrable, allowing a lessee to transfer the remaining financial obligations to another qualified SP quickly and easily.

Yes.  We'll setup ACH payments to be made directly out of your bank account.

You can also choose to use your primary bank to finance the purchase of a truck.

Trucks are delivered anywhere in the U.S. directly to your terminal location.

Realm Health

Realm Health is the national leader in providing affordable health and life benefits plans to route owners looking to recruit and retain betters in a competitive market. 

Better Benefits, Better Drivers, Bigger Profits.

Realm Health delivers easy-to-access and truly affordable healthcare tailored to the transportation industry. With customizable plan designs that are guaranteed issue, low premiums, 24/7/365 access to quality care, and a dedicated team of professionals to help ensure you are meeting your healthcare goals. Realm Health is your ally in recruiting and retaining quality drivers in a competitive market.

Realm Health provides benefit options customized for care and affordability. We offer a variety of health and voluntary benefits solutions, such as:

Healthcare Plans
Delivering “First Dollar” health plans vs. high deductible major medical plans, with many plans requiring no employer contribution and no set participation level.

Term Life Insurance
The only guaranteed issue term plan with a level premium until you turn 121 years of age. Up to $150,000!

Critical Illness
Guarantee issue up to $20,000. Don’t let a heart attack, stroke, or cancer cripple your finances.

Group Accident
Provides cash benefits for medical treatment received for covered accidents on and off the job.

Dental
Our dental plans will provide you benefits up to $5,000 per person per year!

Vision
Individual vision plans give you access to the services and products you need when caring for your eyes.

Telemedicine
24/7 access to the most common care services, right from your phone.

Advocacy
A team of trained advocates are ready to help you find affordable care and even fight hospitals bills that can be riddled with errors and overcharges.

Schedule your benefits appointment with a Realm Health representative today.

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