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Protect your Family with All-In-One Cyber Protection and Insurance

When purchasing or renewing a MarshWings policy, we now offer the optional purchase of Cyberboxx HomeTM Family+ from BOXX Insurance.

Protect your assets and your family against cybercrime and today’s digital threats

Personal cybercrime is real. From seniors and retirees, who are increasingly targeted by online fraud, to those with significant assets, such as high net-worth individuals and executives, targeted attacks like phishing and ransomware are a real threat. 

This is not a surprise, when you consider how much time is spent on our laptops and smartphones: online shopping, online banking and media-streaming. Cyber criminals are hacking devices and sending spam emails that lead to identity theft, financial harms and more.

That’s why MarshWings has partnered with BOXX Insurance to offer comprehensive and affordable cyber insurance and cyber risk services to keep our customers safe online. 

With Marsh and Cyberboxx Home Family+, your online journey is protected, no matter where you click or what you treasure.

Online Fraud

Pays for losses from phishing schemes, illegal bank transfers, cryptocurrency theft etc.

Computer Attack

Pays for expenses to remove malware and restore software on computers, tablets, Wi-Fi routers, etc.

Data Breach

Pays for costs associated with forensic I.T. and legal reviews, notification and recovery services.

Identity Recovery

Reimburses expenses from identity theft and provides identity restoration services.

Cyber Extortion

Provides professional assistance on how to respond to a ransomware attack and reimburses approved ransom payments.

Cyber Bullying

Pays for the costs of recovering from a cyberbullying attack, including psychiatric counselling service, legal expenses, temporary relocation expenses and social media monitoring.

Included Coverages

selected option

Step into a world where your online risks are mitigated with cyber insurance coverage. Cyberboxx Home Family + offers up to $1 million for identity theft incidents and other cyber risks, including:

  • Identity Theft - $1 million in coverage for out-of-pocket expenses because of having your identity stolen.

  • Cyber Fraud - Restoration of funds from unauthorized use of a card, card number or account number associated with a bank account or credit account up to $50,000 coverage. 

  • Cyber Attack - Costs to repair, replace, or restore connected home devices because of a cyber-attack. $50,000 coverage

  • Cyber Extortion - Demand for money or other consideration based on a credible threat. $5,000 coverage

  • Data Breach - Loss, theft, accidental release, or accidental publication of Personally Identifying Information as respects one or more Affected Individual(s) up to policy limit. $50,000 coverage

  • Cyber Bullying/Stalking - Costs of specialist services and therapy to respond to cyberbullying. $50,000 coverage.

  • Emergency Cyber Incident Support: Helps you with identity recovery, extortion and more. 

  • Credit & Identity Monitoring with Equifax: Included with all Cyberboxx Home policies, covering expenses you incur to restore your identity records to pre-theft status, including illegal bank and credit card transfers, cryptocurrency theft and ID theft restoration services.

Understanding the urgency of a cyber crisis, BOXX’s dedicated Hackbusters™ team provides expert support the moment a cyber incident occurs. For identity theft challenges, specialists will step in to restore your identity with precision and care, ensuring you can bounce back quickly and confidently. Your digital safety is priority, and a rapid response is a testament to that commitment.

  • BOXX’s Hackbusters™ team will provide expert breach response to all Cyber incidents. ​

  • Identity Restoration​ - Dedicated Identity Restoration Specialist will work to restore your identity should you become a victim of identity theft​.

  • More details available here

Personal Cyber protection FAQs

‘Cyber Attack’ means one of the following involving a Computing Device or Connected Home Device:

  • Unauthorized Access or Use -meaning the gaining of access to Your Computing Device or Connected Home Device by an unauthorized person or persons or by an authorized person or persons for unauthorized purposes.

  • Malware Attack –meaning damage to Your Computing Device, Connected Home Device or data arising from malicious code, including viruses, worms, Trojans, spyware and keyloggers. 

This does not mean damage from shortcomings or mistakes in legitimate electronic code or damage from code installed on Your Computing Device or Connected Home Device during the manufacturing process.

Note: Not all information can be retrieved during the restoration process and some data or personal information may be permanently lost. Restoration will be to the hardware and the software (licensed software, apps etc.). It is advised to back-up your computer on a regular basis to ensure that your information can be recovered and restored.

‘Cyber Extortion’ means: A demand for money or other consideration based on a credible threat to damage, disable, deny access to or disseminate content from Your Computing Device, Connected Home Device or data; or a demand for money or other consideration based on an offer to rest ore access or functionality in connection with an attack on Your Computing Device, Connected Home Device, or data.

‘Cyber Fraud’ means any of the following, when such event results in direct financial loss to an Insured: 

  • An Identity Theft: The unauthorized use of a card, card number or account number associated with a bank account or credit account issued to or registered in an Insured's name, when the Insured is legally liable for such use. 

  • The forgery or alteration of any cheque or negotiable instrument. 

  • Acceptance in good faith of counterfeit currency; or 

  • An intentional and criminal deception of an Insured to induce the Insured to part voluntarily with something of value.

Means the following costs arising as a direct result of a Cyberbullying Event when incurred by You or another Insured within 12 months after the Cyberbullying Event:

  • Costs for counseling from a licensed mental health professional for the victim of the Cyberbullying Event. 

  • Temporary relocation expenses.

  • Temporary private tutoring.

  • Enrollment expenses incurred due to relocation to a similar, alternate school, but enrollment expenses do not include tuition costs.

  • Professional cybersecurity consultation services. 

  • Purchase of mobile applications, social monitoring software and web-based products when used to prevent further occurrence of Cyberbullying Event. 

  • Legal expenses, including legal expenses for the removal of online content related to the Cyberbullying Event, or lost wages, childcare and eldercare expenses.

Means the Loss, theft, accidental release, or accidental publication of Personally Identifying Information as respects one or more Affected Individuals. At the time of the breach, such information must be in the care, custody, or control of: 

  • You or another Insured; or 

  • A professional entity with whom You or another Insured have a contract and to whom You or another Insured have entrusted the information. b. As respects Data Breach coverage, if the date of the Data Breach as defined in a. above cannot be determined, such date shall be deemed to be the date You first become aware of the Loss, theft, release, or publication of the Personally Identifying Information, provided that such date falls within the Policy Period.

All your home desk top computers, home routers, laptops, notebooks, tablets, and mobile phones used mainly for personal purposes and belonging to you, your spouse or children residing with you. It includes the software, programs, your personal electronic data, digital photos, digital music, and digital video stored on these devices. 

Note: The policy does not cover digital data, digital photos and digital videos used in conjunction with your business, profession, or trade.

You do not need to provide a list of your personal devices. Note: The policy does not cover any devices that are not owned by you but may be kept at your home, such as laptop owned by your business or the company you work for. This is the responsibility of your business or company and should be insured by them.

Financial loss that has been reimbursed by your bank, credit card issuing company or online merchant. Any activities carried out by you for business or professional purposes. Wear and tear and gradual deterioration or reduction in performance of your devices. Any physical injury, sickness, disease disability, mental anguish, and mental injury. 

Note: A malware detected on your device does not constitute a loss unless you have an actual financial loss or damage to your device.

Yes, a deductible applies to your policy of CAD $500. It applies to any one Cyber Occurrence to all coverages under this Policy. 

BOXX’s Multi –Claim Factor policy protection applies within the first 5 consecutive years of Your initial in force Policy:

  • First claim: $500

  • Second claim: $500

  • Third claim: $1000

Note: After the third claim your policy will not be renewed

If you need to make a claim under this Policy, you must telephone the helpline service as soon as you become aware of any incident or circumstance and in any event, you need to notify us within 60 days of you becoming aware. 

Call: 1-888-349-6660

Email: hackbusters@boxxinsurance.com 

When telephoning the helpline service, please provide your Boxx Policy Number shown in your Policy Package when prompted to do so by the claims administrator. 

If you are unable to provide your Policy Number, this may result in your claim being delayed.